Customer Service Representative
Full Time • Tucson
Benefits:
- Competitive salary
- Employee discounts
- Free uniforms
- Training & development
About the Role:
Join Voda Cleaning & Restoration as a Customer Service Representative, where you'll be the first point of contact for our valued clients. Help us deliver exceptional restoration services in Tucson, AZ, while making a positive impact in our community.
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat.
- Assist clients in scheduling appointments for restoration services.
- Provide accurate information about services, pricing, and procedures.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with restoration teams to ensure timely service delivery.
- Handle customer complaints with empathy and professionalism.
- Follow up on customer feedback to enhance service quality.
- Support marketing efforts by promoting our services and specials.
Requirements:
- High school diploma or equivalent; additional education is a plus.
- Proven experience in customer service or related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Familiarity with CRM software is an advantage.
- Positive attitude and a passion for helping others.
- Must be able to work flexible hours, including evenings and weekends.
About Us:
Voda Cleaning & Restoration has been serving Tucson for over a decade, providing top-notch restoration services that our customers trust. Our commitment to quality and customer satisfaction has earned us a stellar reputation, making us a great place for employees to grow and thrive in a supportive environment.
Compensation: $31,200.00 - $37,500.00 per year
Welcome to Voda Cleaning and Restoration!
Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.
At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.
What sets Voda Cleaning and Restoration apart?
- Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.
- Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
- Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.
- Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
- Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
- Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
- Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.
So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.
Join us and be a part of something extraordinary! Apply now and become part of a greater mission!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.
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Competitive Compensation
Career Advancement Opportunities
Fast Paced Work Environment
Health Benefit Options
Hands on Training for all skill levels